Capitalix Review – Don’t Be Left Capital-less!

Welcome to our Capitalix Review, where we investigate capitalix.com.

Did they scam you? Let us know by commenting below, and we will offer you free assistance.

Recently, we received the following complaint:

I was scammed out of 25,000 rupees by a company named Capitalix. They’ve asked me to deposit an additional 60,000 rupees to retrieve my initial 25,000.

So is Capitalix a legitimate trading platform or a SCAM?

Capitalix.com Review

Capitalix.com was registered on October 22, 2010, through NameCheap, Inc. It was recently updated on September 22, 2022, and is set to expire on October 22, 2023. It is protected by Cloudflare and a Privacy service provided by Withheld for Privacy ehf.

Its SimilarWeb Global Rank is 289,004 and 115,569 in India. The Category Rank is 1,521 in Finance > Investing (in India). In July 2023, they received almost 150,000 visits from India, Mexico, Ecuador, Brazil, Switzerland, Peru, the United States, and others.

Its Semrush Authority Score is 23, with over 10K backlinks from 471 referring domains, such as apple.com, lawinsider.com, and latercera.com.

Other notable referring domains include

• capitalix.online
• cpitalix.com
• cptalix.com
• capitalix.co
• capitalix.io
• cptlix.com

These are all capitalix.com clones, but we must ensure they belong to the same entity.

A Whois test reveals that all of these domains were registered through NameCheap on June 19, 2019 (capitalix.co and capitalix.io), April 15, 2021 (cptalix.com, capitalix.online, and cpitalix.com), or January 27, 2021 (cptlix.com).

Moreover, all of them use the Cloudflare Name Servers robin.ns.cloudflare.com  and george.ns.cloudflare.com and the privacy service provided by Withheld for Privacy ehf.

Thus, we believe all these domains belong to the same entity behind Capitalix.com.

According to capitalix.com, this trading platform is operated by 4Square SY Ltd named Capitalix. They are offering a variety of financial trading services that are accessible through a user-friendly application available on various platforms.

Highlighted Features

• They claim to connect users and the capital markets with personal support.
• Offerings include low spreads from 0.5 pips, up to 1:200 leverage, and no trading commissions.
• Risk-free virtual $100,000 for practice.
• Availability of trading in Forex, Cryptocurrencies, Stocks, Metals, Commodities, and Indices.
• Offers various trading tools like sentiment indications, market indicators, and an economic calendar.
• Dedicated personal support with an emphasis on multilingual assistance.
• The platform promises safe deposits, fast withdrawals, and balance protection.
• Their platform provides access to a variety of assets.

Account Types

Capitalix offers various account types, with distinct trading conditions, for those using its platform. The account classifications are Basic, Silver, Gold, Platinum, and VIP.

These account types come with different spreads across various assets, such as FX Majors, Indices, Metals, Commodities, Shares, and Cryptocurrencies.

The leverage available varies with the type of asset, with the maximum leverage offered being 200:1 for most and 100:1 for others.

Bonuses are offered based on the account type, with VIP accounts providing up to a 100% bonus.

Payment Methods

Capitalix provides a platform where users can manage their funds with various payment methods. The company emphasizes ease of use and security, noting that it uses SSL encryption to safeguard funds.

Users can deposit and withdraw funds using credit cards or wire transfers in either EUR or USD, all without fees.

The processing time for both deposits and withdrawals is stated as 3 business days.

However, the time for refunds might be subject to the conditions of the client’s bank.

The company specifies that the minimum withdrawal amount via wire transfer is $50.

They also emphasize that users must confirm their identity through a Know Your Customer (KYC) process by submitting ID and address documentation.

FAQ

A “Knowledge Center” section on the Capitalix website primarily focuses on FAQs and details associated with the Capitalix trading platform. Some highlights include:

• The process to open a Capitalix account.
• The importance of the KYC (Know Your Client) process, a mandatory identity verification procedure.
• Details regarding depositing and withdrawing funds from Capitalix, such as safety measures, withdrawal fees, minimum deposit, and withdrawal amounts.
• Information on what assets can be traded, trading times, and the concept of margin and leverage.
• The availability of three types of trading accounts: Silver, Gold, and Platinum.
• The presence of a virtual account for practice purposes.
• Brief legal information about the company’s registration, restricted jurisdictions, and risk warnings associated with Forex/CFD trading.

About Capitalix

According to their About Us section, Capitalix is operated by 4Square SY Ltd, registered in Seychelles, and has a related entity, 4Square (CY) Ltd in Cyprus, facilitating payment services. Some territorial restrictions are imposed on their offerings.

4Square SY Ltd duly registered in Seychelles with a registration number 8426168-1 holder of an FSA license with number SD052 and registered address at CT House, Office 9A, Providence, Mahe, Seychelles.

While they claim to be regulated by the FSA, it’s important to know which country’s FSA they are referring to. FSA can stand for different financial regulatory bodies in different countries.

Capitalix refers to the Financial Services Authority of Seychelles (fsaseychelles.sc).

• Their address: CT House, Office 4B, Providence, Mahe, Seychelles
• Trade Name: CAPITALIX and FXROAD
• Email: compliance@4squaresy.com / compliance@capitalix.com
• Website: https://www.capitalix.com
• Representative: Mr. Michael Andrew Paul

4Square (CY) Ltd is a registered company in Cyprus with the registration number HE404118. Its registered address is Makariou ΙΙΙ, 256, CHARAKI COURT, Flat D4, 3105, Limassol, Cyprus. The company serves as a payment agent for 4Square SY Ltd to assist in providing payment services.

Contact

Capitalix offers many ways for clients or potential clients to get in touch, including email, live chat, and various phone numbers catering to different countries.

Email: support@capitalix.com

Phone numbers:

• +97142491118 (AE) – United Arab Emirates
• +54 11 5236 2375 (AR) – Argentina
• +56227120378 (CL) – Chile
• +50224581123 (GT) – Guatemala
• +525599900281 (MX) – Mexico
• +5078355542 (PA) – Panama
• +5154375826 (PE) – Peru
• +918327121011 (IN) – India
• +551150265398 (BR) – Brazil
• +815030923470 (JA) – “JA” is not a standard country code; +81 is the country code for Japan.
• +41555083235 (DE) – The country code +41 is Switzerland, not Germany. “DE” typically stands for Germany.
• +6625060034 (TH) – Thailand
• +2484632032 (SYC) – Seychelles

Head Office: CT House, Office 9A, Providence, Mahe Seychelles.

Capitalix has a dedicated Telegram channel (@capitalixbot) intended to provide enhanced customer support and connect traders with the capital markets. The channel aims to make the trading journey personalized and to instill confidence in its users. Capitalix strongly emphasizes using only its official Telegram channel, and they caution against sharing personal and payment-related information. Any communication from Capitalix representatives will be through the official bot, and they won’t ask users for personal details.  If any suspicious activity is observed, users are advised to report it directly to Capitalix via their support email.

Is Capitalix a SCAM? Red Flags

1. RISK WARNING: They acknowledge that Forex/CFDs trading involves significant risks. As with any financial investment, potential clients should be well aware of the risks involved and possibly seek independent financial advice before investing.
2. Multiple Policies: The company has various policies (Terms & Conditions, Privacy Policy, etc.). Prospective clients should take the time to review these documents thoroughly.
3. Bonuses: The offering of significant bonuses (up to 100%) based on account type might be considered enticing or aggressive marketing. In addition, accepting bonuses usually results in withdrawal limits being applied to your account. It’s essential to understand the terms and conditions associated with such bonuses.
4. High Leverage: The provision of high leverage, such as 200:1, increases the risk of significant losses and can be a concern, especially for inexperienced traders.
5. Three Business Days Processing Time: A processing time of 3 business days for credit card transactions might be longer than some users expect, especially when many brokers often process credit card transactions instantly or within a day.
6. Refund Ambiguity: The note that the date of refunds depends on clients’ bank conditions might make the refund timeline uncertain.
7. KYC Process: While a KYC process is standard for financial companies, it’s worth noting for potential users to be aware that they’ll need to provide personal documents for verification.
8. Minimum Deposit Amount: The minimum deposit is 250 EUR/250 USD, which may be considered high for beginners or cautious traders.
9. Withdrawal Time Frame: Withdrawals are processed within 72 hours by the company, but the actual refund date depends on the client’s bank conditions, which might lead to extended waiting periods.
10. Location and Registration: The company is registered in Seychelles, a jurisdiction which, in the past, has been seen as a more lenient offshore financial center. This doesn’t automatically indicate nefarious activities, but potential clients should always be cautious when dealing with companies based in such jurisdictions.
11. Payment Agent in Cyprus: Another entity, 4Square (CY) Ltd, registered in Cyprus, acts as a payment agent to 4Square SY Ltd. This separation might be for legitimate business reasons, but it’s a point that users should be aware of and potentially investigate further.
12. Not Available Everywhere: 4 Square SY Limited doesn’t offer Contracts for Difference to residents of several jurisdictions, including the USA, Canada, the European Union, Iran, Iraq, Syria, North Korea, and Sudan. It’s essential to understand these restrictions if considering investing.
13. Use of Multiple International Contact Numbers: The wide range of international phone numbers suggests a global presence, but can also make it harder to gauge where the company’s primary operations and clientele are based.
14. Using Telegram for Support: While Telegram is a popular messaging app, its use for official business communications is less common. Users might be concerned about the potential risks of mixing social messaging platforms with financial services, especially given the general warnings about not sharing personal info.
15. Emphasis on Official Telegram Channel: The heavy emphasis on only using the official Telegram channel and the caution against other similar channels hints at potential scam or phishing channels existing. This could be seen as a risk for users who might accidentally connect with an unofficial channel.

Capitalix Reviews

Capitalix received much customer feedback on multiple review platforms. One notable platform, ForexPeaceArmy, has seen an intriguing pattern where, from January to September 2022, there was a surge of what some consider suspiciously positive reviews. This peculiar influx has raised eyebrows, leading some users to question the authenticity of these reviews, suspecting possible fabrications or company interference.

Diving deeper into individual reviews, the narratives often lean towards dissatisfaction and caution. Several traders have narrated their unfortunate experiences of facing considerable financial setbacks. A particularly distressing account came from a user who reported a staggering loss of $1.4 million after engaging with Capitalix. Such alarming reports don’t stop there; many other customers shared tales of misleading trading practices, excessive fees that ate into their investments, and heart-wrenching difficulties in withdrawing their money.

These concerns don’t just revolve around financial transactions. There have been allegations about the company providing misguided and potentially damaging trading advice. Some customers felt that instead of being supported, they were led down a path that only benefited the company at the client’s expense. An overwhelming sentiment echoed across reviews is that Capitalix seemed more focused on extracting funds than genuinely helping its users navigate the intricate trading world.

WIKIFX‘s platform offers another window into the mounting concerns regarding Capitalix. Reviews here carry warnings, painting a picture of a company targeting inexperienced traders. Users reported feeling misled, with some claiming that their trading information was manipulated, leading to losses. Some even went as far as to label their experience with Capitalix as a scam.

SiteJabber

On Sitejabber, Capitalix’s reputation doesn’t fare much better. Out of 78 reviews, the company has a rather low rating of 1.83 stars, suggesting most users remain largely dissatisfied. Common grievances focus on troubles with account managers, the process of depositing money, and other financial roadblocks. For instance, Marcus G., in his review dated 5/28/23, shared his turmoil of feeling manipulated into depositing more funds, only to face barriers when attempting to withdraw.

In a similar vein, Omar K., on 7/19/23, accused Capitalix of deliberately causing him to lose money after he initiated a withdrawal. Stories of alleged fraudulent behavior, such as offering initially promising stock recommendations that soon turn sour, have also been shared by users like Shwet B.

Given the plethora of concerns and the weight of negative feedback, it’s clear that potential users and investors should approach Capitalix with utmost caution. The tales of deception, huge financial losses, and unprofessional behavior have left a cloud of mistrust hovering over the company’s reputation.

Complaints We Received

On January 9, 2024, we received the following complaint:

Capitalix is a trading platform accused of fraudulent activities, allegedly disseminating false information to gain trust. I experienced a significant loss of 8000 USD within just two days, as they reportedly advised me to invest in positions that led to the loss of all my money.

On March 4, 2024, we received the following complaint:

I have had a trading account with Capitalix since August 16, 2023. I was encouraged to invest in trades; however, my $192 is now stuck with them. The contact person, Mr. Faizan, has not been responding to my messages on Telegram for several days.

On March 26, 2024, we received the following complaint:

Please assist me in recovering my investment of Rs. 17,363, which I made yesterday with Capital.ix Trading. It has turned out to be a scam. I am the only breadwinner in my family, and my salary is quite low.

On April 11, 2024, we received the following complaint:

On April 9th, I paid 200 US dollars (approximately 17,314 Indian Rupees) to Capitalix using my Google Pay UPI app. After the payment, I realized that Capitalix is a fraudulent company. Despite paying them 17,314 Indian Rupees on April 9th, when I requested a refund, they refused and began to engage in deceptive practices. They even attempted to further deceive me by asking for my card and cheque details. After researching, I found numerous reports of fraud and scam allegations against this company online. I am sharing details about Capitalix, which claims to be a trading company but is, in reality, fraudulent:

– Website: https://www.capitalix.com/trade/account?accountTab=funds
– Contact number: +918327121011.
– Another number also contacted me, which attempted to deceive me: +442030973321.

On April 12, 2024, we received the following complaint from a person who reported being scammed for $3500 by Capitalix:

Capitalix has duped me in the stock market.

On April 25, 2024, we received the following complaint:

Yesterday, they called me and persuaded me to open an account with $200. However, I decided to withdraw all my money on the same day. Since then, I’ve been receiving calls from Capitalix to convince me to cancel my withdrawal request and reinvest the funds. I do not want to continue with Capitalix.

Capitalix Review Conclusion

Our deep dive into Capitalix paints a complex picture. On the one hand, it has an established digital footprint and a global presence. Conversely, it has an unsettling pattern of unsavory feedback and stories of financial heartache. The numerous red flags and many negative reviews make it hard to confidently endorse Capitalix as a secure trading platform.

Any trading platform’s reputation is built on its operational efficacy and, more importantly, its transparency, integrity, and commitment to customer welfare. While Capitalix boasts advantageous features and a seemingly advanced interface, the overwhelming number of complaints cannot be ignored.

Whether or not the allegations are entirely accurate, the sheer volume and consistency of grievances sound an alarm. If you’re considering entering the trading arena with Capitalix, we strongly advise treading cautiously, being aware of all potential risks, and continually educating yourself. Remember, the trading world is fraught with uncertainties; partnering with a trustworthy platform should not be one of them. Always prioritize your financial security and never invest money you can’t afford to lose.

If you have fallen victim to online scams, please comment below. If you have suffered a substantial financial loss, do not despair. We are here to assist you in recovering your funds!