Westpac Scam Text – Hoax Messages

There is currently a text message scam going around that is targeting Westpac customers. The message claims that there is a problem with your account and urges you to call a number to resolve it. However, the number actually goes to a scammer who will try to get your personal and financial information by employing fake narratives.

Westpac has issued a warning about this scam, and urges customers not to respond to the message or call the number. If you have received this message, do not call the number and do not reply. Delete the message and report it to Westpac. To know the dangers presented by phishing scams and get more clarity about the situation, continue reading.

Westpac Scam Text

Phishing Attempt

A cloaked URL is a type of phishing attack in which the attacker uses a URL that appears to be legitimate, but actually leads to a malicious website. This can be done by using a URL shortener or by using a domain that looks similar to a legitimate website.

For example, an attacker could use a URL that looks like www.facebook.com, but actually leads to a malicious website. When the victim clicks on the URL, they will be taken to the malicious website and may be tricked into giving away personal information or downloading malware.

Cloaked URLs are becoming increasingly common, and they can be very difficult to detect. If you are ever unsure about a URL, you can use a tool like URLScan to check it before clicking. If you believe you have clicked on a cloaked URL, report it to the website owner or administrator and change your password immediately.

Westpac Scam Text Situation

Westpac is currently investigating a scam where customers have received text messages purporting to be from the bank. The texts claim that the customer’s account has been suspended and instruct them to click on a link to reactivate it. However, the link actually leads to a phishing website designed to steal the customer’s personal and financial information.

Westpac is urging customers not to click on the link and to report any suspicious texts to the bank immediately. They are also advising customers to be vigilant in general when it comes to phishing scams, and to never click on links or provide personal information unless they are absolutely sure that the website is legitimate.

If you have any concerns about a website or email purporting to be from any bank, please contact us immediately so that we can investigate the legitimacy aspect. 

Report Westpac Scam Text

The bank advises customers to forward the SMS to its Hoax Team at 0497-132-032 before deleting it.

“Thank you for informing us about this. You are right; it seems to be a scam text intended to get personal information. Could you please submit this to 0497132032 so that our Hoax Team can investigate and delete the text? I hope this was helpful!” – a statement from Westpac’s Twitter account said when a fraudulent message was reported.

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    “We would never ask for personal or financial information through a link, no matter how persuasive it seems.” “This is a scam message not produced by us, intended for fraudulent use,” claimed another Westpac response.

    Please text 0497-132-032 if you receive any fraudulent texts purporting to be from Westpac.

    Send emails imitating the bank to hoax@westpac.com.au.


    Westpac customers should be aware of the phishing scams going on and exercise caution if they receive such a message. If you are unsure about the legitimacy of a message, you can always contact Westpac directly to verify its authenticity. In the meantime, stay safe and don’t click on any links sent by strangers.

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