Coindex Pro Scam Review: Uncovering Fraudulent Practices

Coindex Pro is a website that claims to be one of the world’s largest blockchain asset trading platforms. However, there is little information about the site or the company behind it.

According to many sources, the website has a low authoritative rank and is not popular among investors, which is questionable. The business model that they offer seems to be dubious. It lacks key details or features to help users assess its legitimacy and understand its purpose.

Based on the information available, we advise you to approach cautiously before making any decisions or providing personal information. Read along to learn more about the website and some of the alarming signs you need to know.

Coindex Pro Review

Coindex Pro Owners and Certifications

One of the most concerning aspects of Coindex Pro is the lack of transparency about the site’s owners and the management behind it.

No information is available on the site about who owns or operates it, and the fact that the domain is still very new can make it difficult to assess the platform’s legitimacy. When you cannot identify the owners or the management team, it will often raise concerns regarding its trustworthiness. 

It is important to exercise caution and use common sense when considering a website lacking transparency and showcasing red flags.

Contact information

The website provides no contact information, making it very difficult to contact the support team in case you need help with any issues. This can be a major concern, especially if you are considering using their services or providing personal information.

In such situations, it is best to avoid sites such as and look for a better alternative.

Fake Narratives

Another red flag associated with Coindex Pro is the allegation that the numbers used on the site are fake. These include the number of users on the platform, the amount of assets under management, or the returns that the investors have received

Get in touch with our affiliated Cryptocurrency Forensic Specialists at CNC Intelligence for free by filling out the form below.

    You can try and verify the authenticity of any statistics or testimonials presented on the website by doing additional research and checking the credibility of the sources cited. When we looked deeply into the statistics, we found inconsistencies and irregularities in the data presented.

    It is indeed fake numbers, a fraudulent tactic used by the website. Hence avoid using their services and report the website to relevant authorities. 

    Coindex Pro Investment Plans

    It is uncommon for investment websites to require users to create an account and log in before accessing their investment plans or other features. Coindex Pro does not let users access investment schemes without logging into their website, which is very shady.

    Fraudsters trick people into logging in and giving them sensitive details only to steal their identity or infect the computer with malware. Therefore, before creating an account, thoroughly research the website and look for any signs of potential fraud. Additionally, be wary of any investment plans that promise unrealistic returns or require large upfront investments.

    If you have doubts or concerns about the website’s investment plans, it is always best to err on the side of caution and avoid investing with them.

    Lack of Customer Service

    The absence of a help center on the website can be another potential red flag that indicates a disregard for user support. A help center or customer support section is typically included on reputable websites as a resource for users to access if they have questions, concerns, or need assistance.

    Coindex Pro has no specific number or email address listed, making it difficult for users to get the help they need. This creates a negative user experience and damages the website’s reputation.

    Coindex Pro Red Flags

    1. No clear purpose: A legitimate website usually has a clear purpose or mission that outlines what they do and how they aim to improve users’ experience. But Coindex Pro lacks this type of information, which is a warning sign.
    2. Lack of contact information: The website does not mention any clear contact information such as email address, phone number, or physical address, which typically will be provided by a reputable website
    3. New domain name: The domain name for is relatively new, which raises concerns about its authenticity.
    4. Suspicious investment plans: As already mentioned, the investment plans on the website are not accessible until logged in, which could be a giveaway that is a scam. Also, note that the numbers on the website’s homepage are fake.

    Coindex Pro User Reviews

    Another thing to watch out for is that the website contains no online reviews or user feedback. A reputable company should have some sort of online presence where users can leave reviews about their experiences with the company.

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    However, a quick search for on popular review sites like Trustpilot reveals no results. This is highly suspicious and suggests that the company may be trying to hide something.

    According to the Better Business Bureau (BBB), a Davis County, Utah resident reported being scammed out of $2,833,286 by a cryptocurrency scam on on March 27, 2023:

    Coindex-PRO is a crypto trading platform that claims to be fully operational. I have been trading on it for almost six months and have accumulated a balance of nearly 3,000,000 USDT in my account.

    However, when I tried to withdraw 300,000 USDT, I was prevented from doing so and told that the US Department of Justice (DOJ) was holding the funds. I have not been directly contacted by the DOJ, so I suspect that it is Coindex-PRO that is withholding my money.

    Coindex-PRO has also demanded that I add 6% of my profits (approximately $100K) to my account to verify that I am not involved in insider trading and to release the funds. This demand makes no sense to me.

    If these claims are accurate, it is a serious issue that must be addressed immediately.

    The relative lack of reviews makes it difficult for potential customers to gauge the legitimacy of the company and its services. Reviews can provide valuable insight into the services’ quality and other important factors influencing a person’s decision to proceed with a particular website.

    Without many reviews, it is impossible to know if Coindex Pro is a trustworthy platform to trade cryptocurrencies or if it is a scam.

    Complaints We Received

    On July 22, 2023, we received the following complaint from a person who reported being scammed for almost $10K:

    I fell victim to a romance scam and was persuaded to invest in, a platform accessible via Coinbase’s Web3 interface. operates a scheme that supposedly uses an AI arbitrage bot to buy low and sell high on cryptocurrencies.

    However, when I tried to withdraw some profits, the cryptocurrency never reached my wallet. Their customer support directed me to contact someone on Telegram, which was not helpful at all. To compound matters, the woman who scammed me has vanished.

    Another complaint came in on August 15, 2023:

    Someone contacted me offering to help with my investments, and as a result, I lost over $300,000. When I tried to log back into my account, I discovered it was no longer accessible. I received several messages instructing me to verify my account with the DOJ (Department of Justice), and I paid a significant amount in “taxes.” Despite these actions, I have been unable to recover my money or make any withdrawals.

    On August 30, 2023, we received the following complaint:

    I attempted to withdraw funds from my crypto account on and was informed that I must pay a personal tax before accessing my funds. Additionally, I was told that I only have seven days to make this payment; otherwise, I will incur interest, and my credit score will be negatively impacted. Based on the stories I’ve read, I suspect this is a scam, but I would appreciate your input.

    On September 8, 2023, we received the following complaint:

    I invested money into Coindex Pro and successfully turned it into almost $100K through savvy investing. When I attempted to withdraw the funds, I was told I needed to pay $10,000 in taxes for the withdrawal to be approved, a requirement purportedly mandated by the IRS—despite the fact that the IRS never contacted me.

    After paying the $10,000, I was informed that I needed to pay an additional amount of over $28K to verify my credit. I was previously assured that the funds would be freely accessible after paying the taxes. I managed to pay almost $4K towards this new requirement but stopped making further payments because I lost faith that they would actually release the funds.

    On October 10, 2023, we received the following complaint:

    I can’t access my funds through, and the funds on DEX are also on hold. Additionally, Coindex_17 charged me $170k for taxes and other fees, claiming this was necessary to release my funds. However, nothing has happened. I’ve been dealing with this issue since June 2023.

    On January 1, 2024, we received the following complaint:

    I deposited funds into my DeFi wallet and ran a 1-day AI Arbitrage under After a day, when the funds were available, I attempted to withdraw them, but the platform rejected my withdrawal twice. I contacted customer service, and they directed me to the main customer service representative on Telegram, whose ID is @Coindex_AiArbitrage01, with the phone number 626-561-0558. This customer service person informed me that my AI Arbitrage platform is not verified and that to verify it, I need to manually deposit 50% of the funds. After this, it will be reviewed, and the funds will be released. However, I am concerned because the money is mine, and I should be able to withdraw it whenever I need. Review (& Additional Coindex Clones) was registered through NameSilo for one year on May 9, 2023. Cloudflare and protect it.

    It does not seem online and is not even indexed on Google.

    The domain is mentioned on several websites.

    There has been a comprehensive review of published as of May 18, 2023.

    There are also mentions of other websites with similar domain names, like “ – coinbase” and “”

    Here is a list of the Coindex domains we found, along with their registration dates:

    • (August 17, 2023)
    • (August 17, 2023)
    • (May 9, 2023)
    • (February 17, 2023)
    • (February 17, 2023)
    • (February 17, 2023)

    All were registered for one year through NameSilo and are protected by Cloudflare and and trigger a warning on Google Chrome, such as this:

    Deceptive site ahead

    Attackers on may trick you into doing something dangerous like installing software or revealing your personal information (for example, passwords, phone numbers, or credit cards).

    Google Safe Browsing recently detected phishing on Phishing sites pretend to be other websites to trick you. and are offline, like and are still online.

    The “Coindex” platform appears to be positioning itself as an all-in-one solution for cryptocurrency and NFT (Non-Fungible Token) storage. According to their claims, Coindex offers a “secure” and “easy” crypto wallet that doesn’t require a Coinbase account. The wallet also supports trading over 500 assets on decentralized exchanges (DEXes), and users can supposedly earn interest on their holdings. Overall, Coindex seems to be an ambitious effort to consolidate various crypto-related activities into a single platform.

    Red Flags
    1. No Mention of Regulatory Compliance: The platform doesn’t provide any information about its regulatory standing or licenses, which is generally considered a fundamental aspect of any financial service.
    2. No Company Information: A lack of transparency regarding the company’s background, location, or the team behind the platform can be concerning. Typically, legitimate crypto services offer detailed information about their organizational structure and key personnel.
    3. Lack of Contact Details: There are no contact details available, such as an email address, customer service phone number, or physical office location. This lack of basic support structures can be a major red flag for any financial service.
    4. No Coinbase Account Required: While it may seem convenient, claiming that no Coinbase account is required can be misleading. Given that and seem to be trying to associate themselves with Coinbase, the lack of a need for a Coinbase account could be viewed skeptically. It might make one wonder how closely affiliated the two platforms really are.
    5. Earning Interest: While the promise of earning interest may seem attractive, no details are given about how this interest is generated or the potential risks involved.
    6. Broad Asset Support: The claim to support over 500 assets and facilitate trades on DEXes seems ambitious and should be considered cautiously until verified. Many platforms that make such expansive claims often lack the adequate security infrastructure to support them.
    7. General Lack of Reviews or Third-Party Verification: No reviews or third-party verifications are available for Coindex, which should raise skepticism. Always exercise caution and perform your own due diligence before entrusting a platform with your assets. Reviews has published a review of, sounding multiple alarms about the platform. The review emphatically states that is an unregulated investment platform, akin to several other platforms with questionable credibility.

    It highlights several red flags, such as a lack of licensing, transparency, unrealistic investor expectations, and absence of essential company information.

    According to ScamWatcher, these unregulated platforms can vanish anytime and are essentially lawless, offering no user protection. The review also mentions that’s services are financially dangerous and could expose you to identity theft. User comments seem to affirm the dodgy nature of the service, indicating challenges in withdrawing money and inconsistent customer service.

    According to a report, the website operators use dating apps and social media platforms like Instagram to lure potential victims into investing in a supposedly profitable Crypto Platform. However, when users attempt to withdraw their investments, the operators vanish, and the invested cryptocurrency is lost. The phone number linked to the scam is based in the United Kingdom (+44 20 3996 0221), and the fraud appears to be elaborate enough to convince even the vigilant to participate. Victims have tried reporting the fraudulent activities, providing chat conversations and screenshots as proof, but with limited success in attracting official action.

    The comments section on further reveals that multiple users have fallen prey to this scam. For example, one user invested $32,000 and cannot withdraw funds. Another user from Australia mentioned that he invested $250 and is now being pressured to invest even more for a bigger payout. Given these facts, advising the public against interacting with or sharing any personal or financial information with them is crucial.

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    Bottom Line

    In summary, Coindex and its various associated domains raise numerous red flags that should deter potential users. Lack of regulatory compliance, absence of transparency, and warnings from third-party watchdogs like make it difficult to trust the platform. Some Coindex domains have even triggered phishing alerts, further exacerbating safety concerns. Since the operators reportedly use social media and dating apps to lure victims, the risks extend beyond financial loss to potential identity theft. In a field where trust is crucial, Coindex falls notably short. We strongly recommend caution and considering more credible alternatives for cryptocurrency and NFT activities.


    Investing in cryptocurrencies and blockchain assets can be risky, even when dealing with legitimate platforms. However, the risks may even be higher when dealing with a site like

    As there is little information about the company and no recourse if something goes wrong, users may take a significant risk by investing their money in the platform.

    In conclusion, Coindex Pro is a highly suspicious and fraudulent website. Therefore, it is important to remain vigilant and approach with extreme caution.

    If you have fallen victim to online scams, please comment below. If you have suffered a substantial financial loss, do not despair. We are here to assist you in recovering your funds!

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