TSB Scam Text Update >> The public is warned of a “smishing scam” in which fraudsters masquerade as Permanent TSB staff.
Smishing, a portmanteau of the terms “text message” and “phishing,” is a kind of scam in which fraudsters utilise text messages sent to your mobile phone to mislead you into opening a harmful file or link.
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Individuals are getting SMS messages claiming to be from Permanent TSB, warning them of “abnormal behaviour” or a “suspicious log-in attempt” on their account.
TSB Scam Text Explained
When a user opens the link, they are sent to a fake website where fraudsters demand pins, passcodes, and other personal information.
The information needed is much more comprehensive than a bank would ever demand. A bank would never request sensitive information, such as account numbers, passwords, pin codes, or your mother’s maiden name, through text message.
Scammers use this information to defraud you of funds in your bank account or to impersonate you while communicating with banks.
“We are aware of this Smishing Scam and have provided comprehensive information on our website and social media platforms to ensure that our clients are properly informed,” a Permanent TSB spokesman said.
Additionally,’smishing’ messages claiming to be from service providers, revenue, banks, and/or delivery businesses have circulated. Some may be woven into the fabric of previously acquired genuine documents, lending them credibility.
Warnings and Alerts
The Garda National Economic Crime Bureau (GNECB) has issued a public warning about these SMS messages, advising individuals to: If you have any concerns about a text, contact your bank using a number other than the one provided in the text.
- Never click on a link included in an unsolicited SMS or email, and never give cold callers your personal information.
- Personal information such as PIN numbers, card numbers, passwords, one-time codes, and PPS numbers should never be shared.
- Proceed with caution if you are anticipating a delivery and get a message like this.
If you replied to these messages or became a victim of fraud as a result, you must change your passwords or pin codes immediately, notify your bank, and report the incident to the Gardai.